Wednesday 25 August 2010

Check Your Perodua Car Warranty

Just completed the warranty replacements on Perodua ALZA.

Both Proton & Perodua have this habit of not doing recalls on car defects which they have detected. True, there have been one or two recalls, e.g Waja's rim in 2005 but on the whole, there are still many other defects which were omitted.
I remember in the beginning,many Waja cars have defects in central locking system, the power window system, easily broken door handles,torn engine mountings(cushions),etc but they were never recalled. Most of the owners have to fork out their money to repair and change those items.

Coming back to the ALZA.



*I have changed the hatchback's two backstays:you know, the two superthin shock-absorbers supporting the hatchback door when it is open. There is a funny squeaking sound and the hatchback is very tight (& slow) when it is opening: it should be smooth & consistent.
Come to think of it,ALZA never have this feature mentioned in their brochures.

*And then, the RH side window: when you are driving, there is an air hissing sound, like air coming in from outside. Actually, it's the outside air leaking through the small triangular glass window and flowing inside the door itself...it does not escape into the car compartment though, but a nuisance to hear the air hissing sound.
I heard it happened either to the RH or LH side of the front glass window.
To rectify it, the plastic sealing strips of the triangular window have to be changed and it took nearly 4 hours to do it!

There!If your ALZA's still under warranty, go to the nearest Perodua workshop now & report it but be prepared to have a long wait:they have a habit of procrastination.
The first time I reported it a few months ago at the Sg Choh's branch near Perodua's factory, the workshop assistant said if you want to know the problem, you ask the Japanese in the factory! Until to date, this branch never communicated the result of my claim to me. My current claim was directed to the Prai branch.

So what are you waiting for?

Saturday 14 August 2010

WHOSE BABY IS THIS?

I have always wanted to write about this type of scenario, chicken or egg first?





Anyway, there seems to be some sewerage leaking under the ground. See pics. The situation has been ongoing for the last few years and it is getting more serious now. When it rains, the whole adjoining roads will be overflowed with the dirty septic water.

Of course, when the complaint first went to MPSP, they replied ,"LUAR KUASA MPSP"! And that without checking the actual condition at the location. I think, MPSP saw the word 'sewerage' and automatically flunk the complaint out, probably to the sewerage people? The thing is, how did they know it was out of their jurisdiction if they have not studied together with other related departments or bodies, e.g. IWK, JKR, etc? How do they know whether JKR's or MPSP's contractor have damaged the underlying ground due to the contractor's excavation work? Wouldn't it be part of MPSP's responsibility towards the people too?

The complaint has now been directed to IWK (sewerage body)and waiting their feedback. I have a forewarning that the reply may not be responsive but let's not jump the gun.

One of the last resorts is to highlight the complaint to the local newspaper, which would be very effective, as I have found out a few years ago when the local contractor did a haphazard job and cut corners when building the monsoon drain's railings......